Accessibility Statement

Our Commitment

Alcohol and Drug Awareness Australia Pty Ltd (T/A ADA Australia) is committed to ensuring our website is accessible to everyone, including people with disability. Because many of the people who rely on our training, resources and support may be doing so at a difficult time, we treat accessibility as essential to the service we provide — not an optional extra.

Conformance Status

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the internationally recognised standard for accessible websites and the benchmark used in Australia under the Disability Discrimination Act 1992 (Cth). We design and build our pages with these guidelines in mind and review them as the site evolves.

What We Do to Support Accessibility

Across the site we work to provide:

• Semantic, structured HTML with a logical heading order on every page
• Full keyboard operation, with visible focus indicators on interactive elements
• A "skip to content" link so keyboard and screen-reader users can bypass navigation
• Meaningful text alternatives for images, and decorative images marked as such
• Colour contrast that meets the WCAG AA ratios for text and interface elements
• Labelled form fields with clear error messages, never relying on colour alone
• Respect for the "reduced motion" setting in your browser or device
• Responsive layouts that work across phones, tablets and desktops

Known Limitations

Despite our best efforts, some content may not yet be fully accessible — for example, third-party components (such as our payment and form-security providers) or older documents. We are working to identify and address these areas, and we welcome your feedback so we can prioritise improvements.

If You Need Help Right Now

If you are in immediate danger or crisis, call 000 or Lifeline on 13 11 14. If you cannot access information you need from this website, please contact us using the form below and we will help you directly. You can also learn more about our support service on our Friendly Ear Helpline page.